Help Is On the Way for CableOne Users

        Perplexed about the news of CableOne email?  John Carter to the rescue.  He is offering a special workshop for Mac members and guests who are currently accessing their CableOne email using Mac Mail.

        John announces, "You may be aware that on October 1, CableOne will switch from using their current email service to Gmail. This will require that anyone using a local email program such as Mac Mail to download email and send new email to modify their Mail preferences to recognize the new Gmail service.

        "This switch will not affect anyone who access their email online through CableOne MyMail - other than surprising the heck out of them with the new format and features.

        "A one-hour workshop should be more than adequate.
       " I have scheduled the following two sessions at the Prescott library Founders Suite A & B:

Thursday 9/16 - 11 am to 12 pm

Thursday 9/16 - 1 pm to 2 pm

        Please note that the 9/18 workshop has been cancelled - that's the same day as our club picnic!

        "A prerequisite for attendance is that the attendees call in to CableOne technical support and request to be immediately switched to the new mail service 24 hours in advance of attending the workshop. They will not be able to access their email with Mac Mail until they have performed the required operations on their computer, and even then it may take up to 12 hours before CableOne's new Gmail service recognizes and honors the change. However, within two to three hours making the switch, they will be able to access their email online through CableOne MyMail.

        "For those who do not have a laptop, handouts will be available to take home.

        "This is not a difficult process despite the problems that CableOne technical support has had with others.

        "Please note that CableOne technical support is likely to tell their customers not to use Mac Mail to access the new email service. They claim that accessing the new email service with Mac Mail is unreliable. This is a false claim."

        John concludes, "What I strongly advise is that anyone with just one email account set up a new separate Gmail account as an alternate. Either account can feed incoming email to the other account. Either account can be set up to send email from Mac Mail."

Email Change for CableOne

        Here's a "heads up" from Jim Hamm for those who use CableOne for email.  He reports, " I found out that CableOne will be dropping their old e-mail system -- probably the one you're using now -- effective October 1.
        "I just happened to find out about it by going on the CableOne website, read about the new system, and changed over to their new system right on the website for my CableOne email address. This is much improved over CableOne's existing email system: more storage (7 GB) and a much improved system overall. CableOne is leasing servers from Google and using some of the Gmail system software for their new email system. The tech I talked to said this allowed CableOne to retire old equipment and programs.
        "After I changed to the new CableOne email system on the website, I opened the Mail app on my Mac and found that my CableOne email address would no longer work. I called CableOne tech support and yes, all the settings that you're presently using have changed: both incoming and outgoing servers. I made the changes and I'm back in business on my CableOne email account.
        "I think one goes about getting on the new system, first on CableOne's website, then next, open Mail on your Mac (or perhaps Outlook Express on a PC) and make the server, SSL, etc., and perhaps a new password (a longer length required) setting changes there.
        "Presumably CableOne will be sending out a letter or email to their customers explaining what is happening. Also, hopefully, they will include instructions on how to change the server and other settings for CableOne; otherwise their support techs are going to be awfully busy helping people with these settings."

Sync Address Book with Gmail, Yahoo

If you have a Yahoo email account or a Gmail email account you can synchronize your Mac Address Book with either or both of those external email accounts.  John Carter sends us this article, commenting, "The instructions given in the link may seem complicated, but if you follow the instructions exactly it will work for you.  Some geekiness is required."

Ultimate Guide to Gmail

If you use Gmail for your email client, you may want to take a look at this helpful guide, Jim Hamm says.

Watch for This Email Scam

Thanks to Roger Lakner for this warning. He writes, "The below is a picture of an email that I received yesterday. I called UPS and they told me that this is going around and to not open the file as it will do damage to that person's computer, and that I was to just delete it. I suspect it is only harmful to PC's, but good for members to be aware."

Those Clever Templates

If you receive those eye-catching emails about upcoming meetings from PMUG secretary Bobbie Pastor you'll agree that she uses clever templates.  Back in August 7 we mentioned it on this blog, but here's where to get them.  No doubt, you've noticed the Leopard templates on your Mail program, and those are cute, too.

Deciphering the URL & More To It

If you receive emails or emailed forwards or if you notice ads on websites you may wonder where it comes from.  This website lists alphabetically those two letter abbreviations on the end of URLs.

Now, thanks to Art Gorski we learn more:  "Actually, that website doesn't list 'URL's, it lists the codes for the Top Level Domains (TLD). The second, third, and so on 'levels' are listed to the left of the TLD in each URL, separated by periods. So in www.pmug.us, us is the TLD, pmug is the second level (everything at PMUG), and www is the third level (the web server at pmug). You could have other third level devices, like a server at server.pmug.us for example.

"A fun thing to do with TLDs is to purchase a personal domain for yourself. For instance, I've thought about getting 'art.gors.ki'. Just because I don't live in Kiribati doesn't mean I can't own a domain name registered there. ;-)"

Adding Video to Email

Maybe you already know how? De Prez Allen Laudenslager writes, "I was trying to send a video clip as an email attachment and it shows up as a thumbnail, way too small to be viewed, as I am composing the message. That really threw me! I checked with Apple and that's normal and when you actually send the email the clip is about 2 inches square and big enough to view. If you save the attachment, then all the features of Quicktime become available.

"After I sent the email, I looked in the sent folder and the video clip looks right (about 2 inches sq) in that copy of the message."

With no experience in adding video to email I turned to Apple's site for help. Anyone else conquered that challenge?

Way, Way Up!

Leading a SIG has gone to Jim Hamm’s head. Now we can see he’s head and shoulders up over Prescott. Bobbie Pastor sent this clever email, made with a template from the stationery program from Equinux. Double click on the picture here to enlarge it.

http://www.equinux.com/us/products/stationery/index.html It’s for Leopard only. The Stationery Pack costs only $29.95 and comes with a “try for free” offer on the home page. You have wondered about those cute emails Bobbie sends? Now you know . . . the rest of the story.