Are you giving away an iPhone or iPad? Here’s how to reset it before you give it away:

Open Settings. Tap on General, tap on About, and write down the serial number of the device. Go back to the previous screen. Scroll down and tap on Reset. Tap on “Erase All Content and Settings”. That resets the iPad to the factory settings with no Apple ID login. The new owner has to set it up. Next, on a computer (not an iPhone or iPad), open a browser and go to icloud.com. Log in with your Apple ID and click on “Account Settings”, the link under your name. In the section “My Devices,” click on the iPad that you are giving away. In the window that opens up, click on “Lost, sold, or gave away this device?” Then click on the appropriate response. Make sure that the serial number showing there matches the serial number on the Device. Similarly, for any computer the steps are almost the same.

John R Carter Sr